How it works

Turn your home’s energy data into real, measurable savings.

SmartGen connects to your smart meter, analyses your energy use, and shows where you’re wasting money and how to fix it. Gen is there to explain every step.

Gen giving a thumbs up
1

Download and register

Get the free SmartGen app on iPhone or Android and create your account.

2

Connect your smart meter

Verify your account and SmartGen securely connects to your SMETS1 or SMETS2 meter. No extra hardware.

3

Tell us about your home

Answer the Eco Boost questions about your heating, insulation, glazing and devices.

4

Get your score

See your combined score out of 100 and how you compare with similar homes.

5

Ask Gen and act

Ask Gen anything, open your solar and heat pump assessments and follow your plan.

6

Track and earn

Watch your progress week by week, earn Eco Points and climb the leaderboard.

From recommendation to installation

Detailed reports. Grants found. Vetted installers booked.

Gen doesn’t stop at a suggestion. SmartGen builds a detailed solar or heat pump report for your home, checks which grants you could claim, then lets you choose a SmartGen-vetted installer and book them to come round with a competitive quote.

1Gen recommendsBased on your real usage and your home.
2Detailed reportRoof analysis, generation, savings and assumptions.
3Grants checkedSee the support you could claim under current rules.
4Book a vetted installerChoose an installer and a time that suits you.
A home with solar panels on its roofSolar report · example homeRoof shape, sunlight and shading analysed from satellite data

Your roof could take 22 panels.

Panels22
Generation6,980 kWh
Est. benefit£1,376/yr
CO₂ saved1.4 t/yr
Used in your home48%
Exported to the grid52%
Property locatedRoof analysedSystem designedSavings calculatedAssumptions shown

Illustrative example. Final design and price are confirmed by your installer’s survey.

Grant check · heat pump Up to £7,500

Your home could qualify for the Boiler Upgrade Scheme towards an air source or ground source heat pump. SmartGen shows the grants and support that match your home and links you to how to claim.

Boiler Upgrade Scheme, England and Wales, current grant level.
Choose a SmartGen-vetted installer
A
Installer A VettedSolar and batteries · covers your area
Book
B
Installer B VettedSolar, heat pumps · covers your area
Book
Tue 10:00Wed 14:00Thu 09:30Sat 11:00

Example booking screen. Installers are checked by SmartGen for quality, accreditation and competitive pricing.

Grants and support

Find the grants your home could claim.

Government support for home upgrades changes regularly. SmartGen checks your home against the schemes available now, so you don’t miss money you’re entitled to.

£7,500

Heat pump grant

The Boiler Upgrade Scheme offers up to £7,500 towards an air source or ground source heat pump, and more for some off-gas homes replacing oil or LPG.

Boiler Upgrade Scheme on GOV.UK
Low cost loans

Solar and batteries

The Warm Homes Plan includes low and zero-interest loans to help households install solar panels and home batteries.

Warm Homes Plan on GOV.UK
Free upgrades

Help for lower incomes

Households on lower incomes may qualify for grant-funded insulation, heating and solar upgrades through government schemes.

Warm Homes Plan on GOV.UK

Eligibility and amounts depend on your home, location and circumstances, and schemes can change. SmartGen checks the current rules before showing you an option.

Your SmartGen Score

One score out of 100. Two parts.

Your combined score is out of 100. Up to 70 points are your SmartGen Score, from your real meter data. Up to 30 are your Eco Boost Score, from your home itself, so improvements like insulation or a smart thermostat count too.

SmartGen Score, up to 70

Your smart meter usage compared with similar homes by type, floor area and EPC. It moves only when your real usage changes.

44of 70

Eco Boost Score, up to 30

Your heating, insulation, glazing, devices and appliances. It rises when you improve your home.

13.0of 30

Try it. Switch on improvements for the sample home and watch the Eco Boost points move.

070100

Illustrative points for a sample home. Main heating, insulation, EPC and cooking also earn Eco Boost points.

Your scores in the app

Start with one number. Go deeper when you want to.

Combined Total57/100Average

The number to watch. SmartGen Score plus Eco Boost.

SmartGen Score44/70Good

Your real meter data against similar homes.

Eco Boost Score13/30Average

Your home’s features and upgrades.

Energy Metric Score560/1000

For the detail: the energy metrics behind your efficiency.

Power Play Score263/1000

For fun: points from the badges you unlock. Separate from your score. See all 42

Example scores as they appear in the SmartGen app.

Why SmartGen

Powered by real data. Explained by Gen.

Measured usage, clearly labelled estimates

SmartGen analyses your actual electricity and gas readings over time. Costs, forecasts and savings are estimates, and we label them that way.

AI that turns complexity into clarity

Gen finds patterns, peaks and hidden inefficiencies and explains them in plain language. You don’t need to be an energy expert.

Your data stays yours

Your data is only used to power your insights. Secure, GDPR-compliant, and never sold.

Growth over time

Saving energy isn’t a one-off. SmartGen grows with you.

See your progress pay off

Earn Eco Points, collect player points and unlock badges for completing challenges and saving energy.

Saving money should feel rewarding.

Learn from homes like yours

Compare your performance with similar households to see which changes work in practice.

You’re not guessing. You’re learning from data.

Track improvements week by week

See how your actions affect your energy use and costs through clear visuals.

Small changes, measured properly.